policy icon Terms & Conditions

Last Updated: December 9, 2025

This Privacy Policy describes how Hydrographic Surveys (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our services. By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address
Account Information: Job title, company affiliation, and professional credentials
Contact Information: Survey requirements, technical specifications, and project locations (processed securely through our project management systems)
Contact Information: Records of your correspondence with us

Automatically Collected Information

When you visit our website, we automatically collect certain information:

Usage Data: Pages viewed, time spent on pages, clicks, and navigation patterns

Device Information: IP address, browser type, operating system, and device identifiers

Cookies and Tracking: Data collected through cookies and similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:
Service Delivery: To provide hydrographic survey services, project deliverables, and technical support
Communication: To respond to inquiries, provide project updates, and send technical notifications
Business Operations: To process proposals, contracts, invoicing, and payment transactions
Compliance: To meet regulatory and industry standards including IHO and ISO 9001:2015 requirements
Website Improvement: To analyze usage patterns and enhance user experience
Marketing: To send relevant industry updates and technical resources (with your consent)
Quality Assurance: To maintain records for audit and quality management purposes

3. Data Protection & Security

We implement robust security measures to protect your personal information:

Encryption : All data transmission uses SSL/TLS protocols for secure communication
Infrastructure Security : Secure server infrastructure with regular security audits and vulnerability assessments
Access Controls : Data access is limited to authorized personnel only with role-based permissions
Backup & Recovery: Regular backups and disaster recovery procedures to prevent data loss
ISO 27001 Compliance: Information security management aligned with international standards
Employee Training: Regular training on data protection and privacy best practices

4. Data Sharing & Disclosure

We do not sell your personal information. We may share your data with trusted third parties under the following circumstances:
Service Providers : Subcontractors and partners involved in project delivery (e.g., survey vessels, data processing specialists)

Regulatory Authorities : When required by law or industry standards for compliance purposes

Professional Advisors: Legal, financial, and insurance advisors bound by confidentiality obligations

Client Organizations: As necessary for project execution and deliverable handover

Technology Partners: Cloud hosting, analytics, and IT service providers under strict data processing agreements
Note: All third parties are required to maintain appropriate security measures and use data only for specified purposes in accordance with our data processing agreements.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience and analyze site performance:
Essential Cookies :
Required for website functionality, security, and basic operations. These cannot be disabled without affecting site performance.

Analytics Cookies :
Help us understand how visitors interact with our website, which pages are most popular, and where improvements can be made.

Functional Cookies:
Remember your preferences, settings, and previous interactions to provide a more personalized experience.
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect website functionality and your user experience.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy:
Active Client Data : Duration of project engagement plus 7 years for contractual and regulatory compliance
Marketing Communications : Until you withdraw consent or request removal from our mailing lists
Website Analytics : Aggregated data retained indefinitely; individual user data anonymized after 26 months
Client Organizations : As necessary for project execution and deliverable handover
Legal Records : As required by applicable laws, industry regulations, and statute of limitations

7. Your Rights

You have the following rights regarding your personal information:
Right to Access : Request a copy of the personal data we hold about you
Right to Rectification : Correct inaccurate or incomplete information
Right to Erasure : Request deletion of your data (subject to legal obligations and legitimate business needs)
Right to Portability : Receive your data in a structured, machine-readable format
Right to Object : Opt out of marketing communications or certain data processing activities
Right to Withdraw Consent : Revoke previously granted consent at any time
Opt out of marketing communications or certain data processing activities

8. International Data Transfers

As a company operating in the global marine industry, we may transfer data internationally. We ensure appropriate safeguards are in place:
Standard Contractual Clauses : Approved by relevant data protection authorities
Adequacy Decisions : Transfers to countries with equivalent data protection standards
Binding Corporate Rules : For intra-organizational data transfers
Explicit Consent : Obtained when required for specific transfers

9. Third-Party Links

Our website may contain links to external websites operated by partners, suppliers, or industry organizations. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are designed for professional and business use. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

11. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Data Protection Officer

Hydrographic Surveys

Marine House, Coastal Way

Southampton, SO14 3XY

United Kingdom

Email : privacy@hydrographicsurveys.com

Phone : +44 (0) 1234 567890

12. Contact Information

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of any material changes by:
Posting the updated policy on our website with a revised “Last Updated” date
Sending an email notification to registered users and active clients
Displaying a prominent notice on our website homepage
Your continued use of our services after such modifications constitutes acknowledgment and acceptance of the updated Privacy Policy.